Terms of service

Terms of Service

Last updated: June 2025

 

Welcome to Luzz Pickleball PH! By using our website or buying from our store, you agree to follow the terms below. These are here to keep everything clear, safe, and fair for everyone.


1. Using Our Website

You agree to:

• Use our site for legal and respectful purposes only.

• Not copy or misuse any part of our site or products.

• Be honest with your information (name, address, payment, etc.).


2. Placing an Order

When you place an order:

• You confirm all information is correct.

• You agree to pay the full amount shown, including shipping (if any).

• We’ll send you a confirmation email after you order.


3. Shipping

We ship within the Philippines and selected international areas. Shipping time and cost vary. We aim to deliver on time, but delays may occur.


4. Returns & Exchanges

Returns are accepted within 7 days if:

• The item is unused and in original packaging.

• You have proof of purchase and unboxing video.

Contact us before returning. Buyers cover return shipping unless the item is wrong or damaged.


5. Payments

We accept credit/debit cards and e-wallets (GCash, Maya, etc.). All payments are processed securely.


6. Privacy

Your personal info is used to process orders and improve your experience. We never sell or share it. See our [Privacy Policy] for details.


7. Product Availability

We try to keep product info updated, but items may sell out. If your item is out of stock, we’ll inform you and offer a refund or alternative.


8. Changes to These Terms

We may update these Terms. By continuing to use the site, you accept the latest version.


9. Contact Us

Have questions? Message us at:

📧 karla.luzzpickleballph@gmail.com


Thanks for choosing Luzz Pickleball PH!

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